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ABOUT US

Who We Are and What We Do

At Lewis Medix International Health Services we are a team of client centred professionals.  We understand that every healthcare journey is unique and knowing this, we connect you to the medical expertise that you require to help you make the best healthcare decisions as you travel on your personal international health care journey. 

Our team consists of health, travel and customer service experts who will always put you first.  We will respond to your requests for service promptly and will help you with everything from organizing your travel, accommodation and tours to your onsite pre and post operative medical care services.  With Lewis Medix International Health Services you will always come first.

We only work with accredited hospitals and surgeons who have expertise in their field.  The reason costs are more affordable in Türkiye is that there is a competitive private healthcare sector which encourages prices to be lower.  This competition along with the vast amount of private hospitals and clinics helps to keep costs manageable for international patients.  Türkiye also benefits from a favourable currency exchange which along with a lower cost of living and therefore lower wages helps to keep surgical options more affordable.

At Lewis Medix International Health Services we have a list of available services that you can choose from, you choose as little or as much support as you want and we will build your individualized service package tailored to meet your unique needs.

Available Services

  • Phone and Online Consultations and Quotes
  • Packing Guides
  • Tours and Excursions
  • Pre-operative Check Lists
  • Airport Transfers
  • Hotel to Hospital Transfers
  • Translation Support
  • On-site Customer Service
  • On-site Tourism Services
  • Hospital Check-in’s with Surgeon
  • Post-operative Check Lists
  • Post-operative Nursing Check-ins at Hotel
  • Post-operative Online Check in’s with Surgeon
  • Post-operative Nursing Check-ins at Home
  • Post-operative Phone or Online Check-ins with your Lewis Medix Care Coordinator

Tax Deductions

In Canada Medical and Dental Expenses are Tax Deductible.  Check with your accountant to confirm what items you are able to claim for prior to having your medical procedure.

If you live outside of Canada check with your accountant or local government tax office to see what medical expenses are tax deductible for the medical procedure you are considering.

Our Team

sue-lewis-portrait

Sue Lewis

Founder

Sue is an experienced healthcare leader who believes that everyone should have access to affordable, excellent health care services when they need it and when they want it.
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Jennifer Wright

Travel, Tourism and Marketing Manager

Mercedes

Client Support Coordinator

Steve Wright

Logistics and Operations Coordinator

PROVIDING EXCELLENCE IN MEDICAL TOURISM

Cosmetic & Plastic Procedures
Orthopedic & General Surgery
In Vitro Fertilization (IVF)
Dental Services
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Sue Lewis

Sue is an experienced healthcare leader who believes everyone deserves timely, high‑quality, and affordable care. After seeing firsthand the long waits for consultations and elective procedures—and the high costs of private options—she set out to find a better solution.

Her research into global healthcare models showed that people can access excellent medical services, shorter wait times, and more affordable procedures through trusted international partners. This insight inspired her to create Lewis Medix International Health Services, a medical tourism company built on a foundation of compassion, transparency, and client‑centred care.

Sue understands that travelling abroad for medical services is a significant decision. Along with her team, Sue ensures every client’s journey is personalized, supported, and seamless from start to finish. As the CEO, she established strong service standards, so that the Lewis Medix team consistently delivers caring, respectful, and exceptional support.

Fettah ASLAN

Fettah is our onsite Customer Care Manager in Istanbul and one of the original partners within Aslan & Lewis International Health Services. 

From arranging airport and hospital transport, translation services or by delivering individualized customer service he is available to help our clients by providing excellence in client support whilst they are in Istanbul. 

Understanding that your primary reason for travelling to Istanbul is for a medical procedure it is also important to highlight that Istanbul is an exciting and exotic location and  you may just want explore and see some of the local sights.  Istanbul has grand historic landmarks, winding lanes filled with markets and bazaars, modern shopping centres, fabulous restaurants and the beautiful Bosphorus and Sea of Marmara.

Istanbul is truly a delight and has something to offer everyone.   And as a proud citizen of Istanbul Fettah can provide guidance on things to do and sights to see during your stay and he will work closely with the patient care team to ensure your activities align with your post-operative care plan.

His friendly client first approach will ensure you are well supported during your stay.